Terms of service
Terms and Conditions (T&C)
Overview
This website is operated by Lehmann. Throughout the site, the terms “we”, “us” and “our” refer to Lehmann. We provide this website, including all information, tools and services, to you on the condition that you accept the terms stated below.
By visiting our website and/or purchasing a product, you agree to these Terms and Conditions. If you do not agree to these terms, you may not use our website or access our services.
1. Scope
These Terms and Conditions apply to all orders placed through our website by consumers. Conflicting conditions from the customer will not be recognized unless explicitly agreed in writing.
2. Conclusion of Contract
The presentation of products in our online shop does not constitute a legally binding offer, but an invitation to place an order. By placing an order, the customer submits a binding offer. The contract is formed when we accept this offer via email confirmation or dispatch the goods.
3. Prices and Payment Terms
All prices displayed on the website include applicable taxes where required and any shipping costs are indicated during checkout. Available payment methods are shown during the checkout process. We reserve the right to exclude certain payment methods in individual cases.
4. Delivery
Delivery is made to the address provided by the customer. Delivery times are indicated on product pages. If a product is unavailable, we will inform the customer without delay.
5. Right of Withdrawal
Consumers have a right of withdrawal of 14 days. For full details, please refer to our Refund Policy.
6. Warranty
Statutory warranty rights apply in accordance with applicable consumer protection laws. Any additional manufacturer guarantees remain unaffected.
7. Liability
We are fully liable for damages resulting from injury to life, body, or health. For all other damages, liability is limited to cases of intentional misconduct, gross negligence, or breach of essential contractual obligations, limited to foreseeable damages typical for the contract.
8. Website Usage
The user agrees not to misuse the website, introduce malicious software, or engage in unlawful activity. Violations may result in restriction of access.
9. Retention of Title
The goods remain our property until full payment has been received.
10. Changes to the Terms
We reserve the right to update these Terms and Conditions at any time. The version published on the website at the time of purchase shall apply.
11. Applicable Law
Applicable consumer protection laws apply according to the customer's country of residence where mandatory provisions exist.
12. Dispute Resolution
If a dispute arises, customers may contact us first at info@lehmannitalia.com so we can attempt to resolve the matter directly.